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Reefer dispatch serviceReefer loads, booked and handled

Rich Hauler dispatches refrigerated trailers across the United States. We find produce, meat, dairy and frozen loads, confirm temperature and appointment details, negotiate the rate and handle the paperwork for 5% of each load.

A reefer dispatcher books temperature-controlled freight for your refrigerated trailer, negotiates the rate, confirms the temperature and appointment details, and handles the paperwork. Rich Hauler charges 5% of each load's gross for semi trucks.

What we do for reefer carriers

  • Find produce, protein, dairy and frozen loads that fit your lanes and schedule
  • Confirm set temperature, continuous or cycle mode, and pre-cool requirements before booking
  • Get pickup and delivery appointments in writing so you are not waiting at the dock
  • Negotiate detention up front, because reefer loads often sit
  • Handle rate confirmations, BOLs, PODs and factoring paperwork

The details that protect your claim history

Most reefer claims start with a misunderstanding about temperature. We read every rate confirmation for the set point, mode and any special instructions, and we remind you to record the temperature at pickup and keep your reefer download available.

Food loads also fall under the FDA's sanitary transportation rules, so shippers may ask about your washout and trailer condition. We make sure those requirements are clear before you accept the load.

Seasons matter

Reefer freight follows the harvest. Produce season shifts volume and rates across the South, the West Coast and the Midwest through the year. We plan your lanes around where the freight is, not just where you are today.

What we need from you

  • Active USDOT number and operating authority
  • Certificate of insurance, including reefer breakdown coverage if you carry it
  • W-9 and your factoring Notice of Assignment or a void check
  • Trailer details: length, unit make, and whether you haul frozen

Questions about reefer dispatch

How much does reefer dispatch cost?

Rich Hauler charges 5% of each load's gross for semi truck reefer dispatch, with no contract.

Do you book frozen loads?

Yes, if your unit and trailer are set up for frozen. Tell us your equipment and we only book what it can handle.

Who handles detention when a shipper is slow?

We negotiate detention terms before booking and follow up with the broker to get it paid, using your check-in and check-out times.

Can I run dry freight with my reefer?

Yes. Running dry van freight in a reefer is common when it pays better, and we look at both when planning your week.

Keep your reefer loaded and moving

Independent dispatch. You approve every load. No contracts.

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